- Enable IMAP in your Gmail settings.
- From your BlackBerry home screen, select the BlackBerry Set-up icon, then choose Personal Email Set-up. (On older devices, just look for the Personal Email Set-up icon.)
- Select Personal Email Set-up.
- Accept Terms and Conditions.
- On the 'Email Account Set-up' page, enter your full email address (including '@gmail.com' or '@your_domain.com') but leave the 'Password:' field blank. Select Next.
- You'll see a screen that says 'We were unable to configure [username@gmail.com].' Select I will provide the settings to add this email account, then Next.
- Select Internet Service Provider Email (POP/IMAP), then Next.
- Select I will provide the settings to add this email account, then Next.
- You'll see 'The BlackBerry Internet Service could not configure [username@gmail.com] email account.' Select Provide The Settings to continue.
- In the 'User name:' field, enter your full email address (including '@gmail.com'). Google Apps users, please enter your full email address at your domain. Then enter your password in the 'Password:' field.
- In the 'Email server:' field, enter 'imap.gmail.com,' then select Next. Google Apps users should enter the server name provided; don't add your domain name in this step.
- If IMAP access was successfully configured, select OK.
- Below your newly added Gmail address, select Edit.
- Select Advanced Settings at the bottom.
- Make sure the port is set to '993' and 'Use SSL' is set to 'Yes.'
- Select Save.
- There should now be a new mailbox icon on your BlackBerry home screen labeled with your Gmail address. Once you see this icon, follow these steps to ensure proper configuration:
- Open the mailbox icon.
- Open the menu by pressing the jog wheel or BlackBerry menu button, then select Options.
- Select Email Reconciliation.
- Confirm the following settings:
- Delete On: Mailbox & Handheld
- Wireless Reconcile: On
- On Conflicts: Mailbox Wins
- Select Save.
- Check our recommended client settings, and adjust your client's settings as needed.
